Last updated: 19 August 2026
By creating an account or playing Manager11 (“the game”) you agree to these terms. If you don’t agree, please don’t use the game.
Version 2026-08-19
Manager11 is a free online football-management game. We may add, change, or remove features, and we may run, pause, or reset game worlds as part of normal operation.
You’re responsible for keeping your login details secure and for activity on your account. Provide accurate information when you register, and keep your email up to date so we can reach you.
Don’t abuse, cheat, exploit, or attempt to disrupt the game or other players; don’t attempt to access accounts or systems you’re not authorised to; and don’t use the game for anything unlawful. We may suspend or remove accounts that break these rules.
Manager11 has chat rooms, forums, direct messages and public profiles. Anything you post there is yours, and you are responsible for it. We have no tolerance for objectionable content or abusive users. Specifically, you must not post, send, or display:
These are not guidelines we hope you follow. They are conditions of using the game, and we enforce them:
Ejected accounts stay ejected. We keep a record of banned identities, so deleting an account and signing up again with the same name or email does not reset a ban.
If you see something that breaks these rules and the report control is not enough, or you want to appeal a decision, email [email protected]. We answer moderation mail within 24 hours.
The game may include virtual items and credits. These have no cash value, can’t be exchanged for money, and are non-transferable. Credits unlock optional extras such as scouting boosts, medical treatment, facility upgrades and cosmetic items. They never buy match results, and nothing you can purchase changes how a match is simulated.
Credit packs are sold by Spruik Co Pty Ltd (Australia). Card payments are processed by Stripe on a Stripe-hosted checkout page, so we never see or store your card details. Prices are shown before you pay and include the total charged. Prices are listed in US dollars; if your card is in another currency, Stripe may present or convert it to your local currency and your bank may add its own conversion fee.
Credits are added to your account as soon as the payment is confirmed, normally within a few seconds. If a payment succeeds but the credits don’t appear, email us and we’ll sort it out.
Credits are delivered instantly, so purchases are generally final once the credits are in your account. Nothing here limits your rights under the Australian Consumer Law or other consumer law that applies to you: if something is faulty, not delivered, or not as described, you are entitled to a remedy.
We will refund a purchase if credits were charged but not delivered, if you were charged more than once for the same purchase, or if the purchase was unauthorised. Ask within 30 days by emailing [email protected] with the email address on your account and the approximate date of purchase. Where a purchase is refunded, the credits it bought are removed from your account, which can leave the balance at zero if you have already spent them.
The game is provided “as is”, without warranties of any kind. We don’t guarantee it will always be available, uninterrupted, or error-free.
To the maximum extent permitted by law, we’re not liable for indirect or consequential losses arising from your use of the game. Nothing in these terms limits rights you have under applicable consumer law.
You can delete your account at any time from Settings → Delete account. We may suspend or terminate accounts that breach these terms.
We may update these terms; continued play means you accept the changes. These terms are governed by the laws of New South Wales, Australia.
Moderation, abuse reports and appeals: [email protected]. Anything else (billing, refunds, account problems): [email protected].